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Returns & Delivery

Returns

If you are not entirely satisfied with your purchase, We’re here to help. You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase and you will be liable for the postage of returned items back to Absolutely Coconuts Festival Shirts.
Once we’ve received your item, it will be inspected and you’ll be notified that we’ve received your returned item. A notification on the status of your refund will be issued after the item is inspected.
If your return is approved, we’ll initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Delivery

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping costs:

  • UK – free
  • Rest of the world – Ask for Quote

Absolutely Coconuts Festival Shirts is not liable for any goods damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.